CrackBerry

This past September I finally jumped on the smartphone band wagon. I traded in my crappy Motorola for a BlackBerry Storm. Within a month the phone was freezing and restarting itself at least twice a day. So I want back to Telus, where they ordered me another phone. The new phone came in and I had it for a couple of months. Then one day it just totally died and wouldn't do anything. So once again I went back to Telus and they order me, another, phone. They told me because they phone wasn't working at all they would rush me a new one and I would have it within 4 days. I figured I could go without a phone for a few days... fast forward one week later and my new phone finally shows up. So now I figured the third time should be the charm... NOPE! This last friday I was an hour late for class because the alarm on the phone chose not to wake me up. And again this morning it didn't go off. So I don't know what to do anymore, I'm sick on waiting on new phones and I'm sick of dealing with Telus because I know they don't give a crap about it. Lets see how this plays out.